Senor Panchos - Southbury

I'm so thankful for Panchos' incredible customer service! I accidentally ordered online from the Middlebury Panchos instead of Southbury. When I got to Southbury and realized what happened, they called Middlebury for me, and then re-did and rushed my to go order, even though it was my mistake. They had nice music playing while we waited briefly. My meal was excellent and so plentiful that I have leftovers for tomorrow. And you can't beat the to go margaritas!

I went to a baby shower here and it was wonderful! The staff were incredibly nice and attentive; the food was great and the set-up was perfect! We all were able to socialize and sit in one room and food was in the adjacent smaller room. It was well-organized and I had a great time

Stopped by later this afternoon, my wife and I sat at the bar for an early bite to eat and a drink.
My wife chose traditional enchiladas and I just felt like a burger.
Drinks were great, food was excellent along with the service. Andy the Owner came to check on us and actually made our drinks and took our order.
Needless to say we had another fantastic meal at Ponchos.
My Angus burger was Fantastic and so were the enchiladas.
If you haven't been, stop by and give it a try.

Great food but if you order on Grubhub be prepared for your food to come late and missing a few items. Usually they forget the sodas, once they brought the soda without the food. Tonight, they missed our sides of rice and beans.

When they sent the soda without the food the manager just said, "oh the Grubhub driver didn't take the bag with your food". There was no sense of doing the right thing thing for their customer. Just a lack of empathy. I have since learned that direct complaints to the management is not worth it.

This is the 3rd time in a row they messed up. And as they say 3 strikes and you're out. I won't be ordering anything with Grubhub and Senor Panchos ever again.

My advice is if you want to get your food then visit the restaurant firsthand. If you get home delivery than if you are lucky you might get it ...eventually. Or not...

Food was incredible! Endless salsa is a dream. Service was so friendly and attentive. Big papa pancho came over and gave us free salsa to go. Authentic atmosphere . overall great time we will be back.

Tried out Senior Pancho's for the first time and enjoyed our experience overall.
Pros:
Good Service - we were seated quickly on a busy night and food came out hot and in a reasonable amount of time
Good Food - chicken chimichanga was my favorite.
Friendly Staff - everyone was nice and friendly, even when we made a mess on our table with the salsa (oopsie)
Excellent Margarita - had the dragonfruit margarita on special, best I've ever had
Good Prices - I was pleasantly surprised with our total bill
Cons:
Very noisy atmosphere - if you're looking for quiet or reasonable noise level, don't go during a busy time
Guacamole not made fresh to order - while the guac was good, it wasn't amazing. I like when they make it right in front of you and you have the option of spice level. This was not the case here.

But overall, a good place to eat. Very family friendly and great value for your money.

My wife and I went to Senor Panchos on a Friday night for happy hour (3-6 PM, M-F). I am always looking for a great happy hour and Senor Panchos has it. One of the best in the area IMO. I have to say, it took some investigating to find it too. The happy hour takes place in the bar area. There is, of course, the bar, but there are also tables too. Never fear, if the bar is full, you can sit at one of the tables, enjoy happy hour prices AND get table service! Bonus! There are $3 Tecate beers, $6 and $7 drink specials, $6 wine and $5 seltzers (see pic) and enjoy chips and the best restaurant salsa around for FREE. I ordered the cup
of chili and a chicken burrito and my wife ordered the pork tacos (see pics). Everything was delicious and the service was great. All in, tip included, bill was under $50 total, wow.

This was so yummy and the perfect place for a cinco de Mayo lunch. Our server Christina made it even more special, she was alert, attentive and couldn't have been nicer. Every night was delicious and I love that the guacamole and salsa were obv. made fresh daily. We sat outdoors and it was beautiful!!

Got Senor Pachos takeout for our work lunch and wow was it delicious! The individual over the phone taking our order was very kind and was patient with our large order for the office. I started with the empanadas which were crunchy on the outside and so flavorful on the inside with the meat being cooked to perfection. My main course was the rice bowl which contained spicy rice, which did have a kick but nothing that overwhelmed my taste buds from the other incredible flavors inside of the bowl. It included black beans, greens, pico de gallo, and sour cream, and I added grilled chicken for my protein. The ingredients tasted so fresh - I mean look at that avocado glowing! The portions were pretty generous too - I had leftovers for lunch the next day. I really enjoyed it and definenly went to stop in to eat inside of their restaurant soon!

Wonderful service, great bar, good food... what else would you ask for... oh yes, good tequila selections.